Question 1

What is your turnaround time?

Accepted Answer

Typically for traditional decoration our turnaround time is 10-15 business days from the date that all details are finalized. For promotional products our lead time is around 3-4 weeks.

Question 2

Do you have an order minimum?

Accepted Answer

For screen printing services and patches, our minimum is 10. There is no minimum for embroidery or DTF services. Promotional products minimum varies based on item.

Question 3

Do I need to provide my own logo?

Accepted Answer

If you do not have a logo we can work with you to create one. Please note there are additional artwork charges for this service, ranging from $25-100. Prices are based on the amount of time our graphic designer has to put into your logo.
If you have a logo already, incredible! For printing, we would need a vector art file (the original art file is always best) and for embroidery we can take any file! (jpeg, png, pdf, etc.)

Question 4

Can I provide my own apparel?

Accepted Answer

Absolutely! However, customers are responsible for all apparel they provide if any issues are to occur.

Question 5

Do you have a price list?

Accepted Answer

We do not have a price list, every order is different! Pricing depends on apparel, order quantity, and decoration services. 
You will see pricing in our catalogs, that pricing is NOT final pricing, just a rough estimate. 
For estimated pricing on promotional products they can be found on the promotional products link on the homepage.

Question 6

Do you have apparel in the office I can come try on?

Accepted Answer

We don't normally keep apparel on hand in the office. If you are unsure of sizing or material, we are more than happy to order a sample for you to try!